The first phase, acceptance, involves the beginning of a task or project and utilizes a variety of skills including communication and technical. An example could be answering a call from a prospective customer who would like a security system installed in her home. The apprentice should have an understanding of the system features as well as cost and time estimates. Once the customer agrees to the conditions, the apprentice must then begin the planning phase. This would involve drawing plans, making calculations and gathering the proper tools and equipment for the job. Next, the apprentice performs the tasks related to the installation from start to finish. This phase is referred to as implementation. Precision and quality would be important as the reputations of the company and the apprentice would be at stake.
Finally, during the completion phase, the apprentice and the customer review the finished product to ensure satisfactory installation. The apprentice would also handle the payment and bookkeeping aspect of the job. This beginning to end work process training helps the apprentice understand not just one task of a project, but rather the project in its entirety.
Of course there is much more to this model including the measurement of methodological, social, and technical competences and the development of curricular frameworks for particular occupations, but the four phases serve as the core of the model.
|Mr. Siever, Owner of Siever + Knuppel Elektrotechnik|
Todd Van Auken is Clinical Coordinator of the St. Petersburg College's Radiography Program in St. Petersburg, FL.
He is also a doctoral student in career and workforce education at the University of South Florida.